Lease Only
Supports the mobility needs of Toyota Hawai’i owners and/or family members with physical disabilities
Provides retail buyers/lessees{1} of new Toyota vehicles or wheelchair-accessible converted Toyota Siennas with a cash reimbursement of up to $1,000 (paid directly to the retail buyer) to help offset expenses incurred for the following:
Refer to guidelines below and reimbursement application form for detailed requirements; maximum $1,000 per Vehicle Identification Number (VIN).
Toyota Hawai’i supports the U.S. Department of Transportation’s recommended process, which is detailed in the brochure “Adapting Motor Vehicles for People with Disabilities.” Copies are available by calling (888) 327-4236 or at www.nhtsa.gov.
Contact a mobility equipment dealer in your area to identify the adaptive equipment most suited to your needs.
Consult with your evaluator, an adaptive equipment installer and your local Toyota dealer to determine the best Toyota model to meet your needs.
Shop around and ask about qualifications, capabilities, experience, warranty coverage and service. Confirm they are members of the National Mobility Equipment Dealers Association (NMEDA) or another organization that has established vehicle conversion standards.
When this process is complete, follow the guidelines and complete and submit the attached application for assistance to recover up to $1,000 of the cost of your adaptive equipment and/or conversion.
Toyota Hawai’i will provide a reimbursement of up to $1,000 to each eligible, original retail customer, for the exact cost they paid to purchase and/or install qualifying adaptive driving or passenger equipment for transporting persons with physical disabilities. Leased vehicles require advance written lessor approval of adaptive equipment installations.{2}
2850 Pukoloa St., Suite 202
Honolulu, HI 96819
Payment to the individual Mobility Assistance Program customer will be mailed within
6–8 weeks after receipt of an approved claim form and all required documentation.
Please call Servco Quality Division with any questions:
(888) 272-5514
The following adaptations would be considered obvious mobility adaptations and, as such, do not require a doctor’s note, or completion of the LICENSED MEDICAL DOCTOR VALIDATION section of the Reimbursement Application Form or other documentation, to qualify for reimbursement.
Note: Toyota Hawai’i cannot be responsible for the quality, safety or efficiency of adaptive equipment supplied by others. Consumers should obtain complete information and references prior to purchasing such devices and having a vehicle adapted.
Running boards and trailer hitches are reimbursable only if they are not available to order as a factory option or as a Toyota Accessory.
Toyota Hawai’i Mobility will not reimburse for hitch loads greater than specified maximum tongue weight.